Key Learning Customer Service Course

Key Learning is an SMS-based reskilling platform created for refugees.

In this project, I created a Customer Service 101 course for Key Learning which includes training videos and mock call exercises for hands-on application.

Why Use Key?

1. Train-and-Place Approach

Key Learning reskills users based on job shortages in the market and then connect them with those opportunities putting them in the best possible position to get hired. After finishing their courses, you’re not left hanging!

2. SMS-Driven

We aim to fit into your already busy schedule. Schedule your lesson to be sent directly to your phone at any time of day. Our byte-sized modules and to-the-point instruction allow you to learn information quickly and efficiently whenever you have spare time.

 

About The Product

Check it out here.